Read Our Covid-19 Store Policy
In the face of this global pandemic, it is more important than ever that we respond accordingly and responsibly. We at Backyard Pros, LLC are making changes to promote non-contact interactions between clients and staff. Effective April 6th, 2020 we will implement the following practices and procedures that allow us to safeguard everyone’s health, while continuing to serve the needs of our community.
*For our elderly and high-risk clients, please call the store prior to your visit. We will tailor our procedure to fit your specific needs.
*No more than 1 customer in the store at any time. Please remain in the roped off area should your visit require that you come into the store.
*If you are sick please do not come into the store. At this time, if you have symptoms of any illness, we ask that you stay home. This is the best way to prevent the spread of germs. Should you need products or services from BYP please call us and we will make arrangements for your specific needs.
*We are currently developing an app. Within it, you’ll be able to request and schedule service, order products as well as pay for all services. This platform will truly move us to almost no contact between our clients and staff. While we enjoy interactions with our customer base, it is safer to do so via app, internet or phone.
*We are cleaning the store in accordance with CDC guidelines. We need to clean everything you may touch while in the store, after each person leaves. This is why it is important that you remain in the small area at the front, and also why we are reducing store capacity to 1 person at a time.
*We will implement no contact for our service calls as well. The service tech will call you to let you know that he is on his way, please leave all gates and latches unlocked so that we may access your pool area. Please remember to keep a safe distance throughout your service call. This ensures your health and ours. We will communicate with you about services performed and cost through phone or internet.
We as a community are facing many changes, and we understand how hard a time this is for everyone. Our goal is to continue to serve your needs and remain here for you so that you are enjoying your backyard and your time at home to the fullest. Thank you for your continued patronage and patience as we get through these challenging times together.
Our Name Says It All
Backyard Pros has a unique approach to designing and transforming your backyard into your dream outdoor entertainment space. From Above-Ground or In-Ground to renovations and maintenance, our name says it all. We also carry a complete line of chemicals and pool products.
Turn Your Blah into an AhhhWe Specialize in Renovations
When your backyard, or pool or spa is ready for a makeover, you need experienced design and construction experts. You need Backyard Pros! Get maximum enjoyment, comfort, and safety from your pool with an energy-efficient remodel that will save you time and money.